How we deliver
Services
From the first site survey to round-the-clock support, one team takes responsibility for your system.
End-to-end delivery
Everything it takes to get a system right, and keep it right
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Consultation & site survey
We visit your sites, study your vehicles, buildings and networks, and recommend the right combination of systems for your goals and budget.
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Solution design & engineering
Our engineers design every system in detail, from camera coverage and cabling routes to sensor selection and platform set-up.
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Supply & professional installation
Equipment from leading brands, installed cleanly and safely by our own technicians, in vehicles, buildings and remote sites.
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System integration
Cameras with access control, terminals with time attendance software, telematics data with your own systems through APIs.
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Platform onboarding & training
We set up your users, geofences, alerts and reports, and train your team to get full value from the platform from day one.
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24/7 technical support
A Kuwait-based team that answers around the clock, by phone, WhatsApp and email.
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Maintenance & professional services
Preventive maintenance, repairs and upgrades that keep every system performing as it did on installation day.
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Data center preparation
Structured cabling, racks and power prepared to the standard your servers and network equipment need.
Our process
Five steps from first call to full support
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Consult
We learn your operation, sites and goals.
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Design
We engineer the right system and a clear proposal.
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Install
We supply and install with minimal disruption.
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Integrate
We configure the platform and connect your systems.
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Support
We train your team and stay on call, 24/7.
Support
A local team that answers, 24/7
Our support doesn't end at installation. Reach the IP Packets team by phone, WhatsApp or email at any time, and our technicians come to your site across Kuwait when a visit is needed.
Log in to the tracking platform
Ready to connect your fleet and secure your operations?
Tell us about your vehicles, sites and goals. Our engineers will recommend the right solution and send you a clear proposal.